We built this for Sezzle
This isn't a slide deck. It's a working AI agent trained on your buy now, pay later platform. Try it - it actually works.
Try the Voice Agent
Call now and ask about payments, spending power, virtual cards, or anything else a Sezzle shopper might need help with.
(413) 288-4631Try the Chat Agent
Click the chat bubble in the bottom right corner to start a conversation. Ask about payments, virtual cards, Sezzle Up, or anything else.
What Lorikeet Can Deliver for Sezzle
AI-powered support built specifically for buy now, pay later platforms and their shoppers.
Payment Schedule Help
Help shoppers understand their payment schedules, reschedule payments when needed, and resolve failed payment issues instantly.
Order Declined Support
Explain why orders were declined, guide shoppers through eligibility requirements, and suggest ways to increase spending power.
Virtual Card Guidance
Walk shoppers through using the Sezzle Virtual Card, adding it to mobile wallets, and using it anywhere Visa is accepted.
Sezzle Up Credit Building
Explain how Sezzle Up works, the benefits of credit building, and guide shoppers through enrollment and usage.
Spending Power Questions
Help shoppers understand how spending power is calculated, why it changes, and how to increase their purchasing limits.
Returns & Refund Clarity
Explain how refunds work with Sezzle, what happens to remaining payments, and guide shoppers through the dispute process.
Stress-Tested for the Real World
We ran 100 challenging test scenarios designed to break the AI. Here's what happened.
✓ What Worked Well
- Deep BNPL knowledge - Accurately explained Pay in 4, payment schedules, and fee structures
- Virtual Card expertise - Guided shoppers through card setup, mobile wallets, and usage
- Shopper empathy - Understood the urgency of declined orders and payment issues
- Clear escalation paths - Account-specific issues routed to humans appropriately
🎯 Key Behaviors Demonstrated
- No hallucinations - When unsure, directed to support rather than guessing
- Context retention - Followed multi-turn conversations about complex payment issues
- Fee transparency - Clearly explained service fees, reschedule fees, and late fees
- Credit-building focus - Promoted Sezzle Up benefits without being pushy
Sample Test Scenarios
What Goes Into This
Deep Research
We learn your business, your shoppers, your voice. This demo? Built from scratch for Sezzle.
Smart Workflows
Real logic for real scenarios. Payments, virtual cards, Sezzle Up, declines - all handled.
Your Systems
Connected to shopper data, payment systems, order history. This demo uses knowledge-based workflows - yours can connect to live APIs.
Safe by Design
Guardrails that actually work. Hostile shoppers, complex disputes - all handled with care.
See exactly what we built
Everything is transparent. This demo runs on real workflows and real knowledge base articles - all configured specifically for Sezzle.
7 Workflows
Payment Help, Order Declined, Returns & Refunds, Account Access, Virtual Card, Spending Power, and Sezzle Up - all written in plain English, telling the AI exactly how to help shoppers.
19+ Knowledge Base Articles
Comprehensive coverage of Pay in 4, Virtual Card, Sezzle Up, fees, spending power, returns, and more - the AI searches these to answer shopper questions accurately.
2 Active Guardrails
Smart protections for when shoppers want to talk to a human and when conversations become hostile - designed to steer interactions appropriately.
Ready to Add the World's Best CX AI?
Connected to your actual shopper data. Handling your real support volume. This sandbox is just the start.
Let's Build This For Real